Frequently Asked Questions
What makes your candles natural and non-toxic?
Our candles are crafted using natural ingredients, such as soy wax, and are free from harmful chemicals like parabens and phthalates. We prioritize your health and well-being.
What is soy wax and why is it important?
Soy wax is a vegetable-based wax derived from soybeans. It's a renewable resource that burns cleanly and slowly, offering a longer-lasting and more eco-friendly alternative to conventional paraffin wax.
Are your candles scented?
Yes, we offer a variety of beautifully scented candles. The scents are derived from natural essential oils or high-quality fragrances that are free from harmful chemicals.
How do your candles compare to store-bought candles?
Our candles stand out due to their carefully selected ingredients, non-toxic nature, and handcrafted quality. Unlike many store-bought options, our candles are free from parabens, phthalates, and other harmful additives.
Are your candles safe for those with allergies or sensitivities?
Yes, our candles are formulated with a focus on safety. By excluding common allergens and toxins, we've created a candle that's less likely to trigger allergies or sensitivities.
Do your candles emit harmful fumes when burned?
No, our candles burn cleanly and emit minimal soot. The absence of parabens and phthalates ensures a safer and more enjoyable burning experience.
Are your candles environmentally friendly?
Absolutely. Our commitment to sustainability extends to our candle-making process. With natural ingredients and responsible packaging, our candles are designed to have a minimal impact on the environment.
How long do your candles burn?
The burn time varies based on the size of the candle, but our candles are designed for extended burning, allowing you to enjoy their scents and ambiance for longer periods.
Can I personalize a candle for a special occasion?
Yes, we offer personalized options for select candles. Reach out to our customer service to inquire about customization possibilities.
How can I recycle or reuse the candle containers?
Our packaging is chosen with sustainability in mind. After your candle has burned down, you can clean and repurpose the containers for storage or decoration.
Do you have any unscented options?
Yes, we offer unscented candles for those who prefer the ambiance of candlelight without the added fragrance.
How can I purchase your candles?
You can purchase our candles directly from our website. Browse our collections, choose your favorites, and proceed to the checkout.
Can I find your candles in stores?
Currently, our candles are available exclusively through our website. This allows us to maintain control over the quality and ensure a direct connection with our customers.
How can I contact your customer service?
Feel free to reach out to our customer service team through the contact information provided on our website. We're here to assist you with any questions or concerns.