Shipping Policy

Our shipping process ensures swift delivery, with a nominal time frame of 2-3 business days. Please note that this duration incorporates both processing and transit times. Orders undergo processing for 2-3 business days before dispatch. Kindly be aware that shipments do not occur on Sundays.

For tracking updates, allow 24-48 hours after dispatch for information to reflect on the USPS website. We appreciate your patience in this regard.

Should you encounter any issues with your order, we encourage you to reach out to us promptly. Send an email to waterfallscents@gmail.com, including your name and order number. Our dedicated team is committed to addressing any concerns you may have, ensuring a smooth and satisfying shopping experience with Waterfall Scents Company.

Thank you for choosing us for your aromatic needs. We value your trust and are here to make your purchase as enjoyable as possible.